Support Policy Page

Support Policy

http://www.s-mart.org.in,

we are committed to providing professional support and assistance to our clients, users, and partners.

1. Support services are provided for company-related services, registrations, digital marketing, consultancy, projects, surveys, and official communications only.

2. Users must provide accurate details and complete information while requesting support.

3. Support requests will be handled during official working hours and response times may vary depending on the nature of the request.

4. S-MART does not guarantee instant resolution or uninterrupted support services.

5. Any misuse, abusive behavior, false complaints, or fraudulent activities may result in suspension of support services.

6. Technical issues caused by third-party platforms, internet failures, government portals, or external service providers are beyond the control of S-MART.

7. S-MART reserves the right to refuse, suspend, or discontinue support services for violations of company policies or legal requirements.

8. Support-related information shared by users will be treated confidentially and used only for official service purposes.

9. S-MART may update or modify this Support Policy at any time without prior notice.

10. This Support Policy shall be governed under the laws of India.